Let’s get you back to the photos

My invitation won’t open

Ask the organizer to send the complete link again. It may have been turned off, the space may have expired, or part of the link may be missing.

A file won’t upload

Check the file type and size shown in the space. Keep the page open until the upload finishes. Files appear after they’ve been checked.

Try the failed file again on a steadier connection. The files that have already finished stay saved.

I can’t see or download the photos

Your invitation may only let you add photos, or may let you browse without downloading originals. Ask the organizer for the link you need.

I added the wrong photo

Choose “Remove my upload” beside the file you just added. If you’ve closed the page, ask the organizer to remove it. You can also report a photo from the gallery.